The ABCs of leadership at the workplace

Sidd
5 min readJun 3, 2021

Everyone has been inspired by a great leader at some point in their lives. It could be a teacher, coach, supervisor, or a historical figure like George Washington or Abraham Lincoln. What do effective leaders like these have in common? They develop a unique management style that is consistent, respectful, and inspiring.

In business, positive company culture and effective leadership are desired not only for optimal performance but also for the bottom line. It’s important for those who currently hold leadership roles, as well as those who aspire to become effective leaders, to understand the importance of developing a unique management style that encourages employee engagement and contributes to positive company culture. Those wishing to join the ranks of today’s progressive-thinking business leaders would do well to embrace the following insights and advice.

BENEFITS OF EFFECTIVE LEADERSHIP

Beyond ensuring that employees complete their work or that strategic goals are met and achieved, effective leaders understand that their managerial style can deliver extensive benefits to their team members and the larger organization.

OPERATIONS AND PROFITABILITY

Company profits and losses can be influenced by many factors, including the leadership acumen of those in charge. Leaders should not take all the credit for a sudden turnaround in profitability, nor should they shoulder all the blame for an unexpected downturn. Having said that, effective leadership is known to impact some of the key factors that drive profitability.

EMPLOYEE MORALE AND PERFORMANCE

Some leaders may only view or evaluate employees based on their efficiency. But effective and capable leaders understand that their leadership style can help raise employee morale and improve performance.

Leaders who don’t provide positive feedback or opportunities for their employees to grow may find their team performing poorly and the company not reaching its full potential.

Ineffective leadership can stifle growth opportunities for employees with poor communication and lack of direction, causing low morale and high turnover. But leaders who do actively engage with their employees, reward strong performance, provide feedback and areas for improvement, and acknowledge the efforts of all individuals create a strong company culture.

INDUSTRY RESPECT AND HONORS

A leader is often the face of a company. Any landmark successes may be immediately associated with an organization’s top leader. Similarly, any notable company gaffes or mistakes that occur may cause the leader to come forward to comment on remedies or organizational changes. Successes or mistakes do not define a good leader, but how that individual responds to those mistakes might.

DEVELOPING A WELCOMING COMPANY CULTURE

Leaders may be the face of a company, but a company’s culture is ultimately what defines it as an organization. A strong company culture requires careful planning and vision to bring it to life. Here are leadership tips that can help define and foster company culture.

DEFINING A BRAND’S KEY VALUES

Is your company one that values honesty and integrity? Are you dedicated to reducing pollution and only using renewable materials in producing your product? Are you open and transparent with consumers about how prices are determined or how employees are selected and treated? Do you want to create the impression that your organization or product is exclusive or premier? Identifying these values is a fundamental stage in the development of a company’s culture. Each company is different, so one company may benefit from emphasizing its honesty and integrity, while another may thrive from billing itself as an exclusive or an invite-only product.

DISTINGUISHING A COMPANY FROM THE COMPETITION

Does your company make the most affordable product for consumers? Is your company more accepting or aware of larger social issues than your competitors? Is your company more relaxed, casual and personable in communication with customers? Do you offer your employees certain perks or benefits that would be viewed as especially valuable? All these things can help differentiate a company among its competitors and raise awareness in the eyes of employees, consumers and the public. It begins by building a more vibrant and identifiable company culture.

CRAFTING AN EFFECTIVE MANAGEMENT STYLE

The benefits of strong leadership and company culture are clear, but leaders must develop and refine their own leadership style to make a true impact. Many different leadership styles can benefit companies and their employees, but it depends on that leader actively defining and choosing what type of style is best for them and the larger organization.

UNDERSTANDING EMPLOYEES’ WANTS AND NEEDS

A team leader at a consulting firm is conducting performance reviews with their staff. In each review, the team members noted that certain processes could be more efficient or streamlined. However, in those same reviews, employees provided a range of responses about their future career goals. One employee indicated they wanted a higher salary, another stated they wanted more leadership and career opportunities, and one indicated how they wish they had more work-life balance. The above scenario shows the importance of accepting and using employee input to create processes and procedures for better company culture.

THE VALUE OF SERVANT LEADERSHIP

Servant Leadership emphasizes the importance and benefit of leading by example and creating a positive company culture. Writing for Entrepreneur, Jeffrey Hayzlett discusses how encouraging diversity of thought, being unselfish, creating a trustworthy culture, and promoting leadership within others helps to make servant leadership an effective style. Employees do closely model themselves after their leaders, but, in turn, the leader sets a positive enough example that enables their team to thrive.

BECOMING AN EFFECTIVE LEADER

A good leadership style for one person or company may not be the best fit for another. Strong leadership and successful company cultures help organizations thrive and stand out among the competition. All effective leaders regardless of style can evaluate a company’s needs as well as those of employees. They can then use those insights to make strategic decisions that benefit everyone. There are various types of leaders and leadership styles, but strong leaders commonly project confidence, are empathetic and understanding, and carefully listen to the comments and concerns of employees. Pursuing an online Master of Business Administration degree from Villanova University prepares professionals to use their advanced leadership skills to define and build a company culture that allows employees to reach for the highest levels of success.

Consisting of 21 courses delivered over six semesters, Villanova’s Master of Business Administration program provides students with advanced knowledge in performance management, business operations, team leadership, information technology, and more. Graduates of Villanova’s MBA program develop professional relationships with industry peers and hone the leadership skills that prepare them to thrive in challenging senior roles in business.

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